Returns & Exchanges

• How can I exchange or return an item purchased online?

  We accept returns up to 30 days after receipt of goods and all the parcels must be accompanied by a completed returns form. You can check all the information about the Return Process on the following link. If your return is from UK, please send an email to returns@fuelmotorcycles.eu.

• I have ordered the wrong size, can I exchange sizes?

  Of course yes. You may follow our Return Process in order to change your size. In case of a size exchange Fuel Motorcycles offers a shared freight costs policy: Customers will assume the freight cost of the returning items (with the shipping company of their election). For those purchases made i...

• I have received an incorrect or defective product. What should I do?

  If you have received an item that is defective or different from the one purchased, we will refund these items and the delivery expenses as soon as we receive them at our warehouses and inspect the condition of the garments. To process the return, you must complete the returns form and enclose it...

• I want to return an article from UK, how can I proceed?

  Due to the Brexit situation, we have created a specific Return Process for UK customers. If your return is from the UK, please send an email to returns@fuelmotorcycles.eu in order to get full assitance.

• I would like to ask for a refund of my purchase.

  If you wish for a refund of the amount, the maximum term for requesting a refund is of 30 working days as of the date of reception of the order. The product has to be checked by Fuel Motorcycles and must be in non-use conditions and with the original packaging. Returned goods must be accompanied ...